Returns & Exchanges

At IL GUSTO, we strive to ensure every gourmet selection arrives in perfect condition; however, due to the perishable nature of our products, returns are typically limited to damaged or incorrect items. Please notify us within 48 hours of delivery to initiate a resolution for any quality concerns.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, carefully check your package for any signs of transit damage or missing artisanal products.

• 2.
  Contact Support

  Email our customer care team with your order number and clear photographs of the damaged goods or discrepancies.

• 3.
  Verification Process

  Our quality assurance team will review your claim within 24 hours to determine eligibility for a replacement or refund.

• 4.
  Receive Resolution

  Once approved, we will immediately dispatch a fresh replacement or process a full credit to your original payment method.